A few years ago, a call from abroad was really expensive. Since 2017, roaming fees are history and the EU wants to maintain.
- Telephoning abroad: EU extends free roaming in EU countries
- Telephoning abroad: roaming remains free – “success stories for consumers”
Luxembourg (DPA) – Expensive charges for a call from abroad are still a thing of the past. The EU has extended the decision for another ten years. Calls, SMS messages and internet usage can make mobile customers in other EU countries without additional costs.
Telephoning abroad: EU extends free roaming in EU countries
This is made possible with an extension of the so-called roaming for which the EU countries have approved the path as they reported on Monday. The EU Parliament and the individual governments had agreed on the design of free roaming. After the deputies had already agreed, the official approval of the EU states was missing, so that the regulation becomes effective.
It enters into force on 1 July and releases the existing specifications. The roaming fees have been omitted since June 15, 2017 in the 27 EU States as well as in Iceland, Liechtenstein and Norway. The agreement also provides for changes to existing rules. Thus, consumers abroad should always be available to the same quality of the services abroad whenever possible (more digital at years ago).
Telephoning abroad: roaming remains free – “success stories for consumers”
Ursula Pachl from the European Consumer Association BEUC said that one of the largest success stories for consumers in the EU with this expansion and improvement continues. Criticism, she expressed the fact that news and telephone calls between EU countries can still lead to high fees if they do not fall under the roaming scheme. This can be the case, for example, if you call a connection in another EU country with a mobile phone.
Nevertheless, consumers should be careful when using their smartph1. In order to avoid cost traps, you must pay attention to specific details.